CFRE Client Portal Privacy Notice

Last updated: October 10, 2026

The Cy-Fair Real Estate Client Portal shows information related to your CFRE transaction or active buyer/seller file. Access is protected by email one-time-code login and server-side authorization tied to your transaction participants.

Information shown in the portal

Depending on your file, the portal may show transaction milestones, client-visible documents, parties/team contact information, listing activity, saved searches, showing history, ratings, notes, and property information.

How access is controlled

Login alone does not grant access to all files. After authentication, the portal checks whether your email is authorized for the specific transaction. If you are not authorized, the file is not shown.

Temporary saved copies

After a successful client authorization and transaction load, the portal may retain a limited, read-only authorization snapshot for no more than 24 hours so basic client information remains available during a Brokermint outage. Saved copies exclude documents, document identifiers, administrative data, deadlines, transaction timelines, buyer-platform identifiers, write controls, and the AI assistant. They are isolated by a cryptographic hash of the normalized authenticated email and the requested transaction view. A prominent banner identifies a saved copy and its last-updated time.

Documents

Only client-visible, approved/ready documents are listed or streamed. Internal documents, drafts, and unapproved items are not intended for client access.

AI assistant boundary

The Ask CFRE AI feature uses only authorized portal context and is designed as scoped, read-only portal help—not a replacement for your licensed agent. Pricing, legal, lending, inspection, repair, and negotiation advice should be confirmed with your CFRE agent and other qualified professionals.

Questions

Contact Cy-Fair Real Estate at 832-303-1018 or your CFRE agent if something appears incorrect or you need access changed.